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Moving Forward Family Services (MFFS) is a mentorship agency – providing counselling and social work practice opportunities to interns and new graduates beginning private practice. We receive funding for clinical supervision (supervisors who support interns and new graduates) and these supervisors in turn oversees an agency that has over 125 part-time counsellors, social workers and interns on post-secondary practicums, providing support to some of our most vulnerable communities. Community support also comes by way of donated space.

This unique model allows the agency to offer timely, affordable (including free for those with no income) counselling and support without being bound by restrictions based on gender, age, geography or presenting issues. It also allows MFFS to complement existing services (as opposed to competing with them for the same pools of traditional funding) thus reducing pressures on these services.  MFFS is committed to building and contributing to healthy, healing communities.

Do You require URGENT care? Health Authorities, provincial Ministries and School Districts provide urgent and short-term care in British Columbia. Consider accessing these services if in need of urgent care: (while some services offer drop-in, if possible, try calling first as hours may change due to Covid-19)   See RESOURCES page for URGENT resources

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Registered Charity #: 760671891RR0001


NOTE: DUE TO COVID-19 PANDEMIC WE ARE CURRENTLY ONLY PROVIDING ONLINE OR TELEPHONE SERVICES FOR OUR SERVICES WITH INTERNS – THERE MAY BE SOME (limited) FEE-FOR-SERVICE PRIVATE COUNSELLORS SEEING CLIENTS IN-PERSON THAT WE CAN REFER OUT TO (NOTE: they will charge more than the posted $50/$65 for in-person services. Also: if you have insurance coverage or are a high income earner, the fees are higher than the posted rates – the private fee-for-service counsellor will discuss this with you). 

We reserve the right to refuse services to anyone who behaves in a threatening or abusive manner towards any of our staff, interns or volunteers.

Current Language Capacity:  (For some languages, there may be limitations in terms of days/times of availability of counsellors, and some may be low fee while others have minimum fees with a private clinical counsellor – please email at counsellor@movingforwardfamilyservices.com to find out about capacity/fees) English, French,  American Sign Language, Arabic, Bengali, Brazilian Portuguese, Bulgarian, Cantonese,  Croatian, Farsi, German, Hebrew, Hindi, Hokkien, Indonesian, Italian, Korean, Malay, Mandarin, Polish, Punjabi, Romanian, Serbian, Spanish, Tagalog, Urdu.

Please note services for children 12 and under require consent to provide counselling from any and all legal guardians – by referring a child you confirm you have obtained consent from any and all legal guardians. 

We provide the following options for counselling:

-Counselling with a Clinical Counsellor ($50 individual /$65 for couples and families) for those who cannot afford traditional rates and who do not have insurance coverage  (proof of income may be required). There is no waits for this service. If you chose this option, please be advised that services are provided by the Counsellor (not Moving Forward Family Services); we simply provide the referral to the Counsellor. All subsequent correspondence should be with the Counsellor, and any Client-related material is kept by that Counsellor. If you have extended health and/or other coverage, your fees will first be applied to your insurer at standard rates (you can discuss this further with the counsellor). If you choose this option, the counsellor will contact you directly and you can decide if it is a good fit and whether you wish to proceed. These counsellors will offer the $50-65 fee for up to 6 sessions (or more if you have coverage), and then may reassess your financial circumstances.  Some may offer in-person services, though may charge more for such requests –  if you choose this option you can discuss this with the counsellor

$20 services with fully insured, supervised Interns on practicums for low income clients.  Current wait times: 4-7 days. Note that there may be limited services available evenings and weekends for this service. Online or phone only.

-Services for less than $20 with fully insured, supervised Interns on practicums (‘pay what you can’) for anyone who is not employed or works less than full-time hours. 8-10 weeks wait. Note that these services are only available during the weekdays, between 9 am and 4 pm.  Proof of low/no income required for this service. Online or phone only. Up to 4 sessions of free service (with possibility of extension in consultation with supervisor) can be provided to those with no income. 

-Our free 12-session CBT coaching program (online or phone).  Offered in English only. Current wait 3-4 weeks.

 Note: this is a coaching program, based on a curriculum; if wanting to do in-depth work, consider one of the above options in addition to this option. Not suitable if you wish to do intensive therapeutic work

While program is free, client commits to attending appointments and completing tasks (homework). 2 misses without prior notice will result in cancellation of services. This course presents material in a series of online videos and handouts, supplemented by check-ins and facilitated exercises with the participants. The weekly topics are as followed: Session 1 – Phone contact and Introduction; Session 2 – Introduction and Starting Out; Session 3 – What is Depression / What is Anxiety; Session 4 – Anger Warning Sign and Anger Thermometer and Fair Fighting; Session 5 – Stress Management; Session 6 – Problem Solving and What is Cognitive Behavioural Therapy?; Session 7 – Building Activities and The ABC Model; Session 8 – Balanced Thinking and What are Cognitive Distortions; Session 9 – Dealing with Unhelpful behavior; Session 10 – Sleeping Better and Behaviour Activation; Session 11 – Deep Breathing and Progressive Muscle Relaxation; Session 12 – Healthy Living/Closure

To request counselling please visit our ‘Request Counselling’ page


A missed appointment without 24 hours advance notice will result in a missed appointment fee and/or may result in discontinuation of services.

We reserve the right to refuse services to anyone who behaves in a threatening or abusive manner towards any of our staff, interns or volunteers 

Also please not that while we receive numerous referrals from MCFD, Probation and Health Authority sites, they DO NOT fund our services and we may not always be able to accommodate the needs of such referrals.


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