Request Counselling

If you are looking for counselling services (or a service agency wishing to refer a client):

for fastest service please complete form at attached encrypted link:

You can also call (877) 485-5025.   To ensure the best match possible, please ensure you have identified which fee option (listed below) you are requesting. Note: Our administrative/reception services are volunteer/student-run and there will be a delay in replying back – so fastest way to connect to services is through the secured online link above.  

If you are a service provider and would like more information, please email us instead of leaving a phone message – we have no admin services and email communication is preferred.  Email

NOTE: Our services are intended for those who cannot afford typical private therapy rates (proof may be required) and are not eligible for public services (government-run and government funded direct counselling services within the community). Our counsellors/social workers are typically newer graduates or interns on school practicums therefore if you are looking for experienced (for example 5-plus years) you should instead contact private therapists or direct service providers within the public sector, such as Fraser Health or Vancouver Coastal Health Mental Health and Addiction Services, Ministry of Children and Family Development (MCFD) Child and Youth Mental Health, School District Counsellors or non-profit agencies in your community that are funded by Health Authorities, Schools Districts or MCFD.

WE PROVIDE LOW BARRIER OUTPATIENT COUNSELLING AND SUPPORT.  Please note we are an outpatient, by appointment service. 

If requiring URGENT support:

Surrey Urgent Care Response Centre for Adults (19 years and older) with urgent mental health and substance use concerns. Services include: Crisis stabilization; Assessment and psychiatric consultation; Treatment initiation and Connection to community-based services. Address: 13750 96th Avenue, Surrey, BC. Hours of operation: Open every day 8:30 a.m. to 8:30 p.m. Last walk-in appointment accepted at 7:00 p.m. Walk in or call 604-953-6200 for an appointment (recommend calling first if possible)

Vancouver Coastal Health’s Access and Assessment Centre for Adults

803 West 12th Avenue, Level 1 East Entrance Vancouver, BC

The Access and Assessment Centre (AAC) is here to help you, your family member or your friend during a non-life threatening mental health and/or substance use issue.

Call (604) 675-3700 or walk in between 7:30 am – 11 pm

Crisis Line 310-6789

Suicide Hotline at 1-800-SUICIDE (1-800-784-2433) 

Crisis Services Canada

The Crisis Line’s Online Services for 

The Crisis Centre Distress Services (phone support – 604-872-3311)

Psychological First Aid offered by Psychologists or call 604-827-0847

YouthinBC 24/7 crisis line at 1-866-661-3311 or their online chat 12pm – 1am daily 

B.C. Mental Health Walk-in Intake Clinics (Child and Youth Mental Health)

Foundry BC offers virtual drop-in counselling sessions by voice, video, and chat to BC’s young people ages 12-24 and their care-givers

– Available to young people in British Columbia ages 12-24 and their care-givers
– Free and confidential
– Easy to access. No referral or assessment required

Call 1-833- FØUNDRY (that’s FØUNDRY with a zero or 1-833-308-6379) or visit